Payment policy

Payment Policy

At capcaps.shop, we aim to provide a simple and secure checkout experience. This Payment Policy explains the payment methods we accept, how payments are processed, and what to do if you experience a payment issue.

Secure Checkout

capcaps.shop uses a secure checkout process designed to protect payment and order information during checkout. Payment details are processed through our payment provider and are handled according to the provider's applicable security standards.

Accepted Payment Method

PayPal is the currently accepted payment method at capcaps.shop. Customers will be able to select PayPal during checkout when available for their order.

Currency Information

All prices on the capcaps.shop website are displayed in USD (United States Dollars). If PayPal converts the payment into another currency based on the customer's account or payment settings, any applicable exchange rate or conversion charge is determined by PayPal.

Order & Payment Confirmation

After successfully completing an order, customers will receive an order confirmation with the relevant order details. Payment confirmation may also be provided through PayPal.

An order is considered successfully placed after the payment has been authorized and the order confirmation has been issued.

Troubleshooting Payment Issues

If you experience an issue while making a payment, please check that your PayPal account or selected payment source is active and that the information provided is correct. You may also try again later or contact PayPal for assistance.

If the issue continues, please contact capcaps.shop customer support with your order details, if available.

Transaction Security

capcaps.shop does not directly store customers' PayPal login credentials. Payment information is processed through PayPal's payment system. Customers should also follow PayPal's security recommendations and keep their account credentials confidential.

Failed Transactions

If a payment fails, the order may not be successfully completed. Customers should verify their PayPal account or payment method and attempt the transaction again.

If an amount appears to have been deducted but the order was not confirmed, please contact us at support@capcaps.shop and provide the relevant transaction or order information so we can review the situation.

Fraud Prevention

To help protect customers and our store, capcaps.shop may review transactions for unusual or potentially unauthorized activity. Orders may be delayed, declined, or cancelled where necessary to protect against suspected fraudulent or unauthorized transactions.

If additional information is required to verify an order, we may contact the customer using the information provided at checkout.

Taxes & Fees

Any applicable taxes or other charges will be displayed during checkout where required. capcaps.shop does not add undisclosed payment charges after an order has been completed.

Any currency conversion fees or charges imposed by PayPal or the customer's financial institution are outside capcaps.shop's control.

Chargebacks & Disputes

If you have a concern regarding an order or payment, we encourage you to contact capcaps.shop first so that we can review the issue and work toward an appropriate resolution.

Customers may also use the dispute process available through PayPal where applicable. Any dispute will be handled in accordance with the applicable PayPal rules and procedures.

Subscriptions & Recurring Payments

capcaps.shop does not offer subscriptions or recurring payment plans. Payments are made for individual purchases placed through the website.

Policy Updates

capcaps.shop may modify or update this Payment Policy from time to time to reflect changes to our payment process, services, or business practices. Any updated version will be published on this page with the revised effective information where applicable.